The most important documents are those which help you do something: mere information transforms into actions in the real world. Often it is how to replicate what someone else has done.
Wikihow is arguably more important than Wikipedia, but it is only a start.
Create processes and incentives for the creation of such documents and methods to identify which documents describe "how to" well.
Too often this kind of knowledge is only stored in some human's brain, and often there is incentive to keep it that way: it increases the value of the person who has the knowledge.
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