[bieckfov] next subway train "right behind us", actually 17 minutes behind

MBTA Red Line subway, Park Street station, southbound, 2022-12-17 (13 months ago), 15:46, vehicle 1861 according to Boston Bus Map app.

likely trying to speed up boarding by fooling people into not boarding a crowded train, the conductor lies over the PA speakers: "we do have a train right behind us."

the electronic displays indicate the next southbound subway train is 17 minutes away, definitely not "right behind us".

is it MBTA policy to always say this regardless of how far behind the next train is?

in the event of an emergency, passengers need to trust the conductor's instructions, need to trust that what the conductor says is the truth, need to trust that the conductor has the passengers' best interest in mind.  previous lies break that trust.